Do you know how to properly return a rented backdrop to the right Grosh warehouse? Or how about when you first receive your order- would you know how to carefully open your Grosh box, so not to damage the backdrop inside?
As soon as you receive your Grosh box, it is important for you to put the box in a safe place, and the reason is, your backdrop will be returned in that very same box. Also contained in that box, affixed to the top lid, will be shipping labels and other important instructions you will need to safely ship your order back to us.
For your convenience, our Customer Service and Shipping and Receiving teams have created some simple How To videos, to walk you through these important steps.
How To Return Your Backdrop to Grosh
Tips from the Grosh Warehouse