Undersea Castle
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Description
FAQs
How do I complete my order?
- Log onto your Grosh account using your username and password
- Complete Rental Agreement and accept Terms & Conditions by clicking ACCEPT.
- Pay $100 (non-refundable) deposit per backdrop or drapery/per rental week or full balance
Grosh accepts all major credit cards
- If paying by check, it must be received 14 days after placing your order.
- (Schools Only) Signed Purchase Orders must be received and approved within 10 days of placing the order
How do I track my item(s) rented?
Grosh Scenic Rentals ships items directly from our warehouse in Hollywood, CA or Evansville, IN. The Grosh site now offers tracking of all orders placed online by entering your 5-6 digit order number on the Tracking Page. Our carriers also offer e-mail or fax confirmation of your order including the tracking number. Please look for this to be received the day after the scheduled shipment. For further tracking information for Fed Ex, visit their site www.fedex.com.
What are the condition ratings?
A – Like New. No visible damage or repairs. Backdrop is usable for all venues.
B – In newer condition with minor wear which may include repairs and cracking in some of the painted areas. May show fading in darker areas of drop. Backdrop is usable for all venues.
C – Backdrop has been rented several times and has mild cracking of the paint. Will have repairs and stains visible from closer distances and under certain lighting. Usable for most venues and can be improved with proper lighting. Best used on stage and some distance from the audience.
D – Vintage backdrop with medium to heavy cracking in the paint and/or fading of the design. Will have some visible repairs. Can be improved with proper lighting and/or props. Rents “as is”.
Shipping Specifications - How are items shipped to me?
Grosh Scenic Rentals uses Fed Ex shipping services standardly. Determining shipping time frames/levels are established upon required dates when the renter needs the drop in hand. (Grosh cannot be held responsible for interruption of service for circumstances beyond our control. This includes any freight carriers not meeting deadlines at their fault or for reasons beyond their control. Grosh Scenic Rentals is not responsible for additional costs relating to crews hanging or taking down backdrops/drapes at your location for delayed, misrouted or any other circumstances out of our control.)
