Menu
Returns
Returns
- Find the return label in the backdrop box
- Check the numbers on the label so you know where to ship it (If a SKU number starts with S or D, return to California; if it starts with ES or ED return to Indiana)
- Drop the item at the local FedEx facility or schedule a pick-up (schedule your pick-up at least one business day in advance)
FedEx Returns
Grosh offers a will-call pickup and return options for all rented items. Here is everything you need to know.
Local Return Instructions
California
- 8050 San Fernando Road, Sun Valley, California 91352
- Drive around the building and find a back entrance.
- Once you get in, our staff members will greet you and help you with your pick-up or return procedure.
Indiana
- 2422 N. Burkhardt Road Evansville, Indiana 47715
- Once you get in, our staff members will greet you and help you with your pick-up or return procedure.
For all additional information, feel free to contact us!
Local Return California
Local Return Indiana
How To Fold A Backdrop
- On a clean, dry surface, lay out your backdrop, face up. Begin at the edge of the backdrop. Two people stationed on either side.
- Grabbing a two-foot wide length of drop, each person on each side will start folding each of their sections in half, kinda like one of those accordion fans. See that two-foot-wide unfolded section? That is to fold over the drop, to prevent any damage while in transit.
- Once you’ve created that accordion fan full effect, starting from the site without ties and grommets, begin rolling up the backdrop. As you roll, you might want to flatten out some of that puffiness. It will help make the roll more compact so it will fit in the box.
